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關(guān)于材料審查(audit)

轉(zhuǎn)載者:PMP團購網(wǎng)      發(fā)布時間:2012/5/24        點擊: 5811

國家外國專家局針對很多PMP認證考試申請者關(guān)于真實性審查的疑問,匯總了如下信息,由于審查是機密的,是PMI直接面對考生的,不允許第三方參與,因此外專局培訓(xùn)中心沒有審查標(biāo)準和流程,以下內(nèi)容僅供參考,希望給您帶來幫助。
  PMI會按比例抽查PMP考生的申請表,審核其真實性。當(dāng)你在網(wǎng)上注冊完考試,PMI有可能會提示你需要接受審查(提示內(nèi)容如下:),然后,會給你發(fā)一封詳細的電子郵件說明,如果你看到網(wǎng)上的提示,卻沒有收到PMI的電子郵件,請直接和PMI的客服郵箱(customercare@pmi.org)聯(lián)系,提供你在網(wǎng)上申請的用戶名,請PMI盡快發(fā)給你。當(dāng)PMI要求你完成審查,也就是AUDIT的時候,它不會影響你參加考試,但如果你不能按要求完成審查,則考試的成績會被取消。因為PMI是和考生單獨聯(lián)系審查事宜,審查材料不能披露給任何的外部組織。所以請考生務(wù)必注意查收PMI的相關(guān)信息,如因未及時查看信息導(dǎo)致沒有及時完成審查。責(zé)任由考生承擔(dān)。
 
Dear Feng Zheng,
Congratulations! Your application has been approved.
Your eligibility period has begun and you have until 7/31/2006 11:27:45 AM (1 year)to take your examination.  Please note, a percentage of candidates are randomly selected for audit after payment is remitted.  For these candidates, the eligibility clock will stop and will be reset when the requirements for audit are satisfied.
If you applied via the online application, please login at https://www.pmi.org/certapp/  so that you may select how you will be testing (via computer based testing or paper based testing) and remit payment. 
If you applied via a paper application, PMI will process payment for you. 
Thank you,
PMI Certification Program Department
 
如果你申請PMP考試,審查由下列要求組成:
屬于第一類的申請者(具備學(xué)士學(xué)位或同等學(xué)歷)
1.  核實學(xué)士學(xué)位或同等學(xué)位
2.  核實項目管理經(jīng)驗
3.  核實35小時的項目管理教育
屬于第二類的申請者(高中學(xué)歷及大專學(xué)歷)
1.  核實項目管理經(jīng)驗
2.  核實35小時的項目管理教育
 
1.提交經(jīng)驗證明表
需要一位深入了解你申請上的經(jīng)驗的經(jīng)理、主管或同事來審查你的經(jīng)驗記錄,并完成經(jīng)驗證明表格。當(dāng)他們核實后,要將完成的經(jīng)驗證明表和經(jīng)驗記錄放入信封,在封口處簽字,并將信封發(fā)郵件或親自交給你。如果一個人核實同一公司的多個項目,他們可以填寫一張表格并簽字,或在核實的項目經(jīng)驗記錄上加重。傳真或掃描的表格不被接受。因為要求保密,表格需要被放入密封并簽字的信封。任何替代品也不被接受。
2.記錄35小時的項目管理相關(guān)教育
提交的滿足35小時的項目管理教育的每個課程的文件在附件中的教育記錄中有規(guī)定。為完整記錄這些活動,你需要包括提供培訓(xùn)的公司、注冊教育提供者(R.E.P)、學(xué)校或機構(gòu)的公司的證書、成績單或參與證明。提交的課程必須擁有學(xué)習(xí)目標(biāo),目標(biāo)要與項目管理職業(yè)有直接聯(lián)系。任何替代品也不被接受。
 3.記錄教育背景的學(xué)歷(只包括學(xué)士、碩士或博士)
要求提供發(fā)給你學(xué)士、碩士、博士學(xué)位(或同等大學(xué)學(xué)位)的教育機構(gòu)的學(xué)位或成績單的復(fù)印件。
 
  完成的審查表只能通過正式的郵件寄到PMI的下列地址之一。PMI不接受傳真或電子郵件的審查表。在收到之后,認證審查團隊會迅速處理你的審查表。如果PMI在審查材料過程中要求得到你的說明,一位代表會直接跟你聯(lián)系。在批準后,會發(fā)給你電子郵件通知你現(xiàn)在可以在新的在線認證系統(tǒng)中重新獲得合格和考試注冊信息。
PMI全球運營中心
Four Campus Boulevard, Newtown Square, PA 19073-3299 USA
Tel: +1-610-356-4600 (Option 8 from phone menu)
Fax : +610-356-4647
E-mail : customercare@pmi.org
全球運營中心工作時間為美國東部時間周一到周五,早八點到晚八點。假日時間與美國假日時間一致。
 
  不要只提交部分審查內(nèi)容,這將被自動認為審查失敗。PMI收到和處理審查材料的日期就是完成的審查日期。在此日期之后的其他文檔不被接受。
 
  如果你不能在規(guī)定的60天的審查日期內(nèi)完成審查,PMI可延長30天。如果審查在60天或90天內(nèi)沒有完成,或由于只提交部分材料或材料錯誤,你將不能參加PMP考試。如果沒有成功完成審查,考試費會扣除830元人民幣的退考費后退還給你。
 
  在你重新申請所需的等待期結(jié)束后,你需要提交另一份PMP申請、表格和費用。你的申請會被重新審查。

  感謝你的合作,在下面是一些常見的問題和答案,也許對你有所幫助。如果你的問題沒有說明,請聯(lián)系你的當(dāng)?shù)胤⻊?wù)中心。如果你位于亞太區(qū)并需要幫助,你可以聯(lián)系地區(qū)服務(wù)中心。請注意亞太服務(wù)中心不處理審查,但可以對你提出的問題提供幫助。
PMI Regional Service Centre in Asia Pacific (Singapore)
73 Bukit Timah Road #03-01 Rex House Singapore, 229832
Tel: +65 6330 6733
Fax: +65 6336 2263
E-mail: asiapacific-sc@pmi.org
亞太服務(wù)中心的工作時間為新加坡時間周一到周五,早9:00到晚6:00。假日時間與新加坡假日時間一致。
 
Tom Bates
PMI認證標(biāo)準總監(jiān)
 
常見問題
為什么PMI要審查?
PMI進行隨機審查,以確保申請者必要的基本要求以獲得PMI認證。審查的目的是加強認證和認證者的可信度。
 
審查材料可通過快遞郵件、DHL、聯(lián)邦快遞、UPS或其他郵件服務(wù)提交給PMI嗎?還是必須通過常規(guī)郵件?
根據(jù)你所在的地區(qū),你可以將審查表通過常規(guī)郵件或快遞服務(wù)發(fā)到下列地址之一。PMI不會接受傳真或電子郵件的審查。
審查需要多少時間?什么時間會發(fā)放準考證?
在審查表到達PMI后,認證審查團隊需要一周的時間處理審查。在批準后,會發(fā)給你電子郵件通知你可以在新的在線認證系統(tǒng)中重新獲得合格和考試注冊信息。
 
許多同事申請了PMP考試,但只有一個申請者被抽中審查,為什么?
審查過程是隨機的。只有一定比例的申請會由PMI的計算機系統(tǒng)自動抽查。一個團隊的其他成員沒被抽中審查,是因為PMI沒有將他們的ID號碼從PMI收到申請表中抽取出來。
 
考前課程建議學(xué)員在完成課程后必須參加考試,以增加通過考試的機率。在考試前一定要通過審查嗎?
是的,但對中國的筆考考生而言,由于審查的截止日期可能會在考試日期之后,所以可先參加考試。但如果審查沒有在規(guī)定時間完成,則成績會被取消。
 
如果審查失敗會發(fā)生什么情況呢?
如果審查失敗,考試費會在扣除830元人民幣的退考費后退還。進一步的行動或合格事宜會由認證部根據(jù)個案來處理。
 
PMI在審查后是否會歸還原來的審查材料?
不。PMI根據(jù)內(nèi)部的審查過程來保留原有材料。
如果審查沒有在60天內(nèi)完成,PMI會延期嗎?
是的,PMI會給予30天的延期。
 
審查材料是機密的嗎?
是的。審查材料是非常機密的。除非是PMI參與的法律事宜,否則審查材料不能披露給任何的外部組織。
 
審查者如何向他們的經(jīng)理解釋他們被審查了呢?
PMI可以提供給審查考生一封通用信件,以向核實的經(jīng)理或總監(jiān)說明審查的目的。
如果審查的考生決定不完成審查,就被認為是沒有通過審查。考試費可以在減去830元人民幣退考費后退還。在一年保留期后可以重新申請。在那時,必須提交新的PMP申請表和費用。申請需要進行重新審查。
第一部分:提交經(jīng)驗證明表的常見問題
如果一個經(jīng)理或總監(jiān)在核實幾個項目時,可以在一張審核表上簽字嗎?
是的,一個經(jīng)理或總監(jiān)可以通過簽字或加重來審核的經(jīng)驗記錄上的項目來核實幾個項目。在經(jīng)驗證明表上簽字,并將所有的文檔放在一個信封里。
 
經(jīng)理或總監(jiān)可以將他們聯(lián)系信息打印到表格上嗎?或者它必須是手簽的嗎?
只要簽字是手簽的,經(jīng)理或總監(jiān)可以打印他們的聯(lián)系信息。
 
經(jīng)驗審核表格需要公證嗎?
不需要。
 
PMI會接受電子郵件簽名嗎?
不會
 
如果審查考生本身是經(jīng)理或總監(jiān),如何來核實項目?
可由了解項目的同事或伙伴來核實。
 
如果列出的項目是在高度機密的環(huán)境中完成,或公司對擁有所有權(quán)的信息披露給公司外部的個人非常敏感,則如何來處理呢?
PMI對這樣的情況非常敏感,并鼓勵考生通過與公司的實踐和規(guī)定一致方式來核實信息。只要對向我們提供的原有信息沒有變更或省略,考生可將任何擁有所有權(quán)的信息涂黑。PMI還可向任何經(jīng)理或總監(jiān)提供一封意向書。
 
經(jīng)理或總監(jiān)需要親自將信封交給審查的考生嗎?還是可以郵寄給考生?
經(jīng)理可以親自密封信封,簽字并將信封寄回給審查考生。
 
經(jīng)理意外地直接將郵件發(fā)給了PMI。審查通知信上說只提交部分材料的考生會被認為是自動未通過審查。這一疏忽會被認為是自動未通過審查嗎?
PMI不會因為這一疏忽處罰考生。但重要的是我們能夠了解到這一情況,并能標(biāo)記這份郵件,以能和余下的審查材料放在一起。
 
核實我工作經(jīng)驗的人忘記在信封背面簽字了,這會帶來問題嗎?
盡管最好是將你的經(jīng)驗證明表格放在密封并簽好字的信封里提交給PMI。但PMI理解在一些情況下,如內(nèi)部商業(yè)規(guī)定、海關(guān)檢查等等,不能做到這一點。如果省略了簽字,請在信息背面標(biāo)上這一點。
 
經(jīng)理或總監(jiān)可能在全球活動。審查材料能傳真或直接發(fā)給PMI嗎?
總監(jiān)如果不在國內(nèi),仍然可以核實項目。如果這一選擇實現(xiàn)不了,了解項目的同事、平行的經(jīng)理或總監(jiān)仍可以核實項目。
 
PMI會聯(lián)系核實的經(jīng)理或總監(jiān)嗎?
不是經(jīng)常發(fā)生。但如果有特殊情況需要核實,PMI保留這樣做的權(quán)利。
 
審查的考生被解雇了,或考生只是一個顧問或考生已離開公司了,或公司已不存在了,這樣的情況應(yīng)該如何處理呢?
即使經(jīng)理已不在公司,仍然可以核實經(jīng)驗。如果這一選擇不可行,了解項目知識的項目同事也可以核實。
 
第二部分 記錄35小時的項目管理相關(guān)教育常見問題
復(fù)印的完成教育證書就可以嗎?還是PMI需要原件?
證書的復(fù)印件就可以。PMI認識到你的完成證書對你來說很寶貴,所以建議提交復(fù)印件。PMI不能保證原件可被退回。
 
外語的證書需要翻譯嗎?
需要證書的復(fù)印件和考生對證書內(nèi)容的翻譯信。
 
如果證書將學(xué)習(xí)的小時用PDU或單元表示,PMI將如何翻譯這一信息,以滿足35小時的教育要求呢?
學(xué)習(xí)小時數(shù)是考生花在接受項目管理培訓(xùn)或項目管理五大知識領(lǐng)域(啟動、計劃、執(zhí)行、控制、收尾)任何上的實際時間。例如,如果一位考生參加了一天的培訓(xùn),持續(xù)時間為8小時。并提供項目管理的說明,則考生就獲得了8小時的學(xué)習(xí)小時。
學(xué)習(xí)小時數(shù)并不等于PDUs或CEUs。另外,考試的考生不能獲得PDU,只能獲得學(xué)習(xí)小時數(shù)。考生可提交任何學(xué)習(xí)目標(biāo)包括項目管理或其領(lǐng)域的課堂、講座、在職培訓(xùn)和遠程教育。自學(xué)和PMI分會會議不能符合學(xué)習(xí)小時的要求。
 
如果內(nèi)部課程沒有頒發(fā)證書,PMI接受哪種類型的核實呢?
PMI可以接受課程管理員、人力資源部門、經(jīng)理核實課程完成的印在公司抬頭信紙上的完成信。
 
如果課程是由PMI認可的教育機構(gòu)完成,PMI可以聯(lián)系他們獲取我的證書嗎?
不,審查的考生必須直接聯(lián)系PMI認可的教育提供商,以進行必要的核實。
 
PMI會接受發(fā)票或課程的花名冊以核實教育情況嗎?
不會,因為它不會提供任何與課程完成相關(guān)的信息。
 
第三部分:記錄學(xué)位(只包括學(xué)士、碩士和博士)
如果學(xué)士學(xué)位在申請時列出,但考生近來獲得了更高的學(xué)位,還需要提供原來的學(xué)位嗎?
原來的學(xué)位不需要提供。
 
PMI會接受學(xué)校成績單來來滿足學(xué)位要求嗎?
是的。
 
如果證書被放入專業(yè)的框內(nèi),需要從中取出來嗎?
不需要取出來。如果因為太大而不能復(fù)印,請?zhí)峁┏煽儐巍?/p>

附:PMI審查信類似于下面的英文信
Project Management Institute
Headquarters
Four Campus Boulevard, Newtown Square, PA 19073-3299 USA
Tel: +610-356-4600, Fax: +610-356-4647                                                    
E-mail: pmihq@pmi.org, Internet: www.pmi.org
 
Dear Candidate:
Thank you for your interest in the PMP® or CAPM® certification.  The PMP® is the most distinguished and valued credential you can obtain in project management, while the CAPM® is considered an essential step for project team member’s practitioners new to project management, as well as qualified undergraduate and graduate students. As the project management profession matures, these credentials must evolve concurrently as well. PMI must ensure that project management practitioners who obtain the PMP® and CAPM® credentials have met requirements that reflect the evolving profession.  One way in which PMI works to maintain the integrity of its credentials is to conduct candidate audits. 
As stated in the PMP® Credential Handbook, all eligible applications are subject to audit.  Your application was selected to participate in the Certification Audit.  Upon successful completion of the audit, candidates will be able to sit for the examination.  The information that you provide to PMI in the candidate audit is confidential, and should only be discussed with the PMI certification department and your immediate managers or supervisors that are required to assist in experience verification.
If you applied for the PMP® Examination, the audit consists of the following requirements:
Category One Applicants: 
1.  Verifying Baccalaureate/equivalent university degree.
2.  Verifying your Project Management Experience. 
3.  Verifying 35 contact hours of Project Management Education.
 
Category Two Applicants:
1.  Verifying your Project Management Experience. 
2.  Verifying 35 contact hours of Project Management education.
 
1.  Submission of the Experience Verification Form(s)
A manager, supervisor, or colleague who is intimately familiar with the experience on your application is required to review your Experience Record and then complete the Experience Verification Form.  After they verify, they will put the completed Experience Verification Form and Experience Record in an envelope, sign his/her name over the sealed flap of the envelope, and return the envelope to you via in person or by mail.  If one person is verifying multiple projects for the same company, they can fill out one form and initial or highlight on the Experience Record the projects that they are verifying.  Faxed or scanned forms will not be accepted as the forms need to be placed in a sealed and signed envelope for security purposes.  No substitutions will be accepted.
 
2.  Documenting the 35 hours of Project Management Related Education
Documentation for each course submitted for meeting the 35 hours of project management education outlined in the attached Education Record.  To properly document these activities you must include a certificate, transcript, or letter of attendance from the company, Registered Education Provider (R.E.P), school, or institute that provided the training. The courses submitted must have learning objectives that are directly related to the project management profession.  No substitutions will be accepted. 
 
3.  Documenting educational background degree (Bachelors, Masters, or PhD only)
A copy of your degree or transcript from the educational institution where your baccalaureate, masters, or PhD (or global equivalent university degree) was earned is required.
 
If you applied for the CAPM Examination, the audit consists of the following requirement:
 
Option One Applicants:
Verifying your Project Management Experience.
Option Two Applicants:
Verifying 23 hours of formal project management education.
 
Completed audit forms can be sent back to PMI via regular or postal mail to either of the below addresses.  PMI will not accept faxed or emailed audits.  Upon receipt, the Certification Audit Team will process your audit expeditiously.  If PMI requires clarification from you during the course of processing your audit materials, a representative will contact you directly.  Upon approval, an email will be sent to you informing you that you are now able to retrieve your eligibility and test scheduling information from our new web-based certification system. 
 
PMI Global Operations Center
Four Campus Boulevard, Newtown Square, PA 19073-3299 USA
Tel: +1-610-356-4600 (Option 8 from phone menu) 
The GOC Service Center is open from 8:00 a.m. to 8:00 p.m. US Eastern time (EST), Monday through Friday, and will follow the United States holiday calendar.
Fax : +610-356-4647
E-mail : customercare@pmi.org
 
PMI Regional Service Centre (EMEA) Serving Europe, Middle East, Africa
Avenue de Tervueren, 300 B-1150 Brussels, Belgium
Tel: +32-2-743 1573  
The EMEA Service Centre is open from 9:00 a.m. to 5:00 p.m. (CET time), Monday through Friday, and will follow the Belgian Holiday calendar
Fax : +32-2-743 1550
E-mail : emea-servicecentre@pmi.org
 
Do not include partial submissions, as that would be considered an automatic fail of the audit.  The date that the audit materials are received and processed at PMI is the completed audit date, and no other documents will be accepted after that date.
If you are unable to complete the audit within the required 60-day time frame of the audit, PMI can grant you an extension of 30 days.  If the audit is not completed during the 60- or 90-day time frame, or you fail the audit due to partial or inaccurate submissions, you will not be eligible to take the PMP® examination.  In the case of a failed audit, the examination fee, minus the $100 processing fee will be refunded to you.  After the required waiting period before you reapply, you would need to submit another PMP® application, forms, and payment, and your application will be re-audited. 
Thank you for your cooperation.  Below this letter, you may find some frequently asked questions and answers that may assist you.  If your questions are not addressed, please contact your local service center. If you are located in the Asia Pacific region and require assistance, you may contact the Regional Service Center.  Please note that the Asia Pacific Service Center does not process audits but can assist you with any questions that you have.

PMI Regional Service Centre in Asia Pacific (Singapore)
73 Bukit Timah Road #03-01 Rex House Singapore, 229832
Tel: +65 6330 6733
The Asia Pacific Service Centre is open from 9:00 a.m. to 6:00 p.m. (Singapore time) Monday through Friday, and will follow the Singapore Holiday Calendar.
Fax: +65 6336 2263
E-mail: asiapacific-sc@pmi.org
 
Sincerely,
 
Tom Bates
Certifications Standards Supervisor
Project Management Institute
4 Campus Boulevard
Newtown Square, PA 19073
Internet: www.pmi.org
General Frequently Asked Questions
 
Why does PMI Audit?
PMI conducts random audits to ensure that applicants meet the basic requirements necessary to gain accreditation with PMI.  The purpose of the audit is to enhance the credibility of the Certification and of the Certificants.
 
Can audit materials be sent back to PMI via express mail, DHL, Federal Express, UPS, or other courier service, or does it have to be by regular mail?
You can send your audit, depending on where you live, via regular or express courier service, to either of the below addresses.  PMI will not accept faxed or emailed audits. 
 
PMI Global Operations Center
Attention Certification Audit
Four Campus Boulevard
Newtown Square, PA 19073-3299 USA
 
PMI Regional Service Centre (EMEA) 
Attention Certification Audit
Avenue de Tervueren
300 B-1150 Brussels, Belgium
 
How long does it take to process the audit?  When will the eligibility letter be sent?
The certification audit team processes audits within 1 week upon arrival at PMI.  Upon approval, an email will be sent to you informing you that you are now able to retrieve your eligibility and test scheduling information from our new web-based certification system. 
 
A large group of colleagues applied to take the PMP exam but only one application was chosen for an audit.  Why?
The audit process is random, with a percentage of all applications selected automatically by PMI’s computer system.  The other members of a group were not audited because PMI did not pull their ID numbers from the pool of applications received by PMI.
 
A prep course advises students to take the exam immediately after completion of the course for the best chance of a passing score.  Is it necessary to pass the audit in order to take the exam? 
Yes.  Certification candidates are expected to complete the audit process before they are provided eligibility for the examination.
 
Will PMI call a local testing center to hold a testing spot?
PMI will not communicate with any Thomson Prometric Centers for the purpose of reserving a testing seat.  Candidates are not able to reserve testing appointments until they have been granted eligibility for the examination.  Eligibility is not granted until the audit is completed.  Without an eligibility letter, the only information that a testing center may provide is if a testing date is filling up or booked.  If you need to locate a testing center near you, please log onto the Thomson Prometric website at www.2test.com and follow the links to your respective area.
 
What happens in the case of a failed audit?
In the case of a failed audit, the examination fee, minus the $100 processing fee will be refunded.  Further actions or eligibility issues will be addressed on an audit-by-audit basis as determined by the Certification Department.
 
Does PMI return the original audit materials after review?
No.  PMI retains the originals according to its internal auditing procedures.
 
Will PMI grant an extension if the audit can’t be completed in the 60-day time frame?
Yes.  PMI will grant an extension of 30 additional days. 
 
Are audit materials confidential?
Yes.  Audit materials are strictly confidential and are not shared with any external organization unless required through legal action involving PMI.
 
How can an audit candidate explain to their manager why they are being audited?
PMI can furnish an audit candidate with a general letter outlining the purpose of the audit to any verifying manager or supervisor. 
 
What steps need to be taken when an audit candidate decided not to proceed with the audit?
If a candidate chooses not to complete the audit, it is considered a failed audit.   In the case of a failed audit, the examination fee, minus the $100 processing fee will be refunded.  A candidate may reapply after one-year suspension period.  At that time, a new PMP application and payment must be submitted, and the application will be subject to a re-audit. 
Part 1:  Submission of Experience Verification Forms F.A.Q.
 
If a manager or supervisor is verifying several projects, can they sign one cover form?
Yes.  A manager or supervisor can verify several projects by initialing or highlighting the projects that they are verifying on the Experience Record, sign one Experience Verification Form, and place all documentation in one envelope.
 
Can a manager or supervisor type their contact information on the form or does it have to be handwritten? 
A manager or supervisor can type their contact information, as long as their signature is handwritten.
 
Do the Experience Verification Forms need to be notarized?
No. 
 
Will PMI accept an email signature?
No.
 
How should an audit candidate verify projects that they were the manager or supervisor for?
A colleague or a peer who has intimate knowledge of the project can verify.
 
If the projects listed were completed in a highly classified environment, or a company is very sensitive about proprietary information being seen by other employers of individuals outside the company, how should this be handled? 
PMI is very sensitive to this situation, and encourages candidates to have the information verified in a way that is consistent with company practices and policies.  Candidates may black out any proprietary information so as long as there are no changes or omissions to the original information provided to us.  PMI may also provide a letter of intent to any managers or supervisors.
 
Can a manager or supervisor physically hand the envelopes to an audit candidate or do they need to be mailed to the candidate?
A manager may physically hand the sealed and signed envelopes back to the audit candidate.
 
A manager accidentally mailed the envelope directly to PMI.  The cover letter states that partial submissions are considered an automatic failure of the audit.  Is this oversight considered an automatic failure?
PMI will not penalize an audit candidate for this oversight; however it is important that we are aware of the situation so that we can flag the piece of mail in anticipation of the remaining audit materials. 
 
The individual you verified my work experience forgot to sign the back of the envelope.  Will this be a problem?
Although it is preferred that your experience verification form(s) are returned to PMI in a signed and sealed envelope, PMI understands that this may not be possible in some cases due to internal business regulations, customs inspections, and the like.  Please make a note on the back of the envelope in question that the signature was omitted.
 
A manager or supervisor is across the world.  Can the audit materials be faxed or sent directly to PMI?
The Experience Verification Form and Experience PDF attachment can be emailed to any verifying manager or supervisor; however because the original audit forms need to be submitted in the sealed and signed envelopes, PMI is unable to accept faxed copies. 
 
A supervising manager is no longer at the company.  How can this project be verified?
The supervising manager can still verify although they are not at the company.  If this option is not feasible, a colleague from the project can verify, or a current manager or supervisor who has intimate knowledge of the project can verify. 
 
Will PMI contact a verifying manager or supervisor? 
Not always.  PMI does reserve the right to do so if there is a specific question related to verification.
 
An audit candidate was laid off, a consultant, or is no longer with the company, or the company no longer exists.  How is this situation handled?
The supervising manager can still verify although they are not at the company.  If this option is not feasible, a colleague from the project can verify, or a current manager or supervisor who has intimate knowledge of the project can verify. 
 
Part 2:  Documenting 35 hours of Project Management Related Education F.A.Q.
 
Are photocopies education certificates of completion sufficient or does PMI require the originals? 
Copies of your certificates are sufficient.  PMI recognizes that your certificates of completion are treasured to the recipient; therefore suggests that copies of the originals be sent.  PMI cannot guarantee that original certificates will be returned.
 
Do certificates in a foreign language need to be translated?
A copy of the original and a letter by the candidate outlining a general translation of the document is required.
 
If a certificate states educational hours in PDUs and Units, how will PMI translate this information to meet the 35 contact hours of education required?
Contact hours are the actual amount of time a candidate spends receiving instruction in project management or any of the 5 knowledge areas of project management (Initializing, Planning, Executing, Controlling, Closing). For example, if a candidate takes a 1-day class that last 8 hours and provides instruction in project management, the candidate earns 8 contact hours.
Contact hours are not equal to PDUs or CEUs. Additionally, Test Candidates cannot obtain PDUs; they can earn contact hours only. Candidates can submit any class, seminar, on the job training, online training, and distance teaching classes whose learning objectives include Project Management or any of its domains. Independent study and PMI chapter meetings are not accepted for the contact hour requirement.
 
If an “in-house” course did not issue a certificate, what type of verification will PMI accept?
PMI will accept a letter of completion from the course administrator, HR department, or manager on company letterhead verifying that the course was completed.
 
If a course was completed at a PMI-certified educational institution, can PMI contact them for my certificate?
No.  Audit candidates must contact the PMI certified education provider directly for the necessary verification.
 
Will PMI accept a receipt or course roster as educational verification?
No, as this does not provide any information relating to completion of the course.
 
Part 3:  Documenting educational degrees (Bachelors, Masters, or PhD only) F.A.Q.
 
If a bachelor’s degree was listed on the original application but the candidate has since been awarded a higher degree, is the former degree necessary to include?
The former degree is not necessary. 
 
Will PMI accept a school transcript to meet the degree requirement? 
Yes.
 
If a certificate is in a professional frame, does it need to be taken out?  
The degree does not need to be taken out of the professional frame.  If it is too large to photocopy, please submit a transcript. 

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