PMP考試題庫之項目質量管理21-25題：

21. Due to a lack of employee training and proper production controls, defects in a production run caused rework which cost the company $250,000. How much of this cost is directly attributable to the employees on the production line？
A. $75,000
B. $37,500
C. $212,500
D. $145,000
E. $150,000

由于缺少職員培訓和適當生產控制，在生產中出現了次品，因此導致了價值250000 美元的返工。有多少是直接和生產線的職員相關的？
A. 75，000 美元
B. 37，500 美元
C. 212，500 美元
D. 145，000 美元
E. 150，000 美元

22. To ensure the project team provides the functionality the customer expects in a new piece of software, the PM asks the customer for sign-off on the design criteria. These documents are:
A. technical specifications
B. performance specifications
C. product descriptions
D. quality Assurance

為了保證項目團隊提供給客戶軟件產品的功能使客戶滿意，項目經理讓客戶在設計標準上簽字。這份文檔是：
A. 技術規范
B. 實施規范
C. 產品描述
D. 質量保證

23. The project teams uses various tools during project planning. To determine the primary cause of problems within a process, the team would use:
A. flowcharting
B. cost/benefit considerations
C. benchmarking
D. variable experiments

項目團隊在項目計劃過程中運用各種工具。為了確定在一個流程中主要的原因，項目團隊會采用：

A. 流程圖
B. 成本/利潤考慮
C. 檢驗基準
D. 差異試驗

24. When the project team completes the planning phase of a project, they should have the following identified/developed to monitor and control quality:
A. operational definitions metrics
B. benchmarks
C. flowcharts
D. pareto diagrams
E. procedures
F. AandE

當一個項目團隊完成了一個項目的計劃階段時，他們應該用下面哪些方法進行檢測和質量控制？
A. 操作定義度量體系
B. 檢驗基準
C. 流程圖
D. 帕累托圖
E. 程序
F. A 和E

25. Jake has been assigned the position of PM of multi-organizational project. His organization, which is the primary performing organization, has a weak quality policy. The other organizations have no quality policy. Jake should:
A. Use the policy for his organization, since his organization is the primary performing organization
B. Forget about the quality aspects of the project since two-thirds of the team have no quality policy
C. Work with the team members from the various organizations and develop a quality policy for the project without telling anyone, to eliminate negative feedback
D. Ask for additional money from the stakeholders to fund a quality program
E. Seek buy-in from all organizations to fund a quality program

Jake 被任命為一個多元組織項目的項目經理，它的公司是一個主要的執行組織，有一個比較弱的質量方針。其他的公司中沒有質量方針。Jake 應該：
A. 用他們公司的質量方針，因為它的公司是主要的執行組織
B. 不考慮項目質量方面的事情，因為三分之二團隊都沒有質量方針
C. 與來自各個組織的成員一起制定一個這個項目的質量方針，同時不告訴任何其它人以消除負面反面
D. 向干系人申請附加的金額以投資建立一個質量計劃
E. 從所有的組織中尋找并買進建立一個質量計劃

PMP認證考試題參考答案： 21-25 BAAFE

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