PMP考試試題一：

A project team meets with the sponsors, customer representatives, union negotiators, and vendor representatives to understand each group's requirements and expectations, The team records the information in the project management information system (PMIS).What process is the team following?

A. identify Stakeholders

B. Plan Stakeholder Management

C. Control Stakeholder Engagement

D. Manage Stakeholder Engagement

項目團隊與項目發起人、客戶代表、工會談判代表和賣方代表一起開會，理解每個團體的需求和期望。項目團隊在項目管理信息系統(PMIS)中記錄這些信息。團隊遵循的是哪一個過程？

A.識別干系人

B.規劃干系人管理

C.控制干系人參與

D.管理干系人參與

PMP答案解析：收集干系人的需求與期望并記錄，屬于識別干系人過程。

PMP參考答案：A

PMP考試試題二

After a project's deliverables are accepted, a project stakeholder is reluctant to use the installed system. The stakeholder believes proper training was not provided and wants the project implementation team to assist their group during the first 60 days after the go-live date. What should the project manager do next?

A. Assign a reduced project team to assist this group for a maximum of 30 days.

B. Recommend that the project sponsor initiate a new project.

C. Ignore the complaint, as the project's deliverables were accepted.

D. Ask the project stakeholder's manager to force the team to start using the installed system.

在項目可交付成果獲得驗收后，項目干系人卻不愿使用安裝的系統。干系人認為未提供適當的培訓， 并希望項目實施團隊在系統正式投入使用日期后的前60天內為其團隊提供協助。項目經理下一步應該怎么做？

A.分配一支人員減少的項目團隊為該團隊提供最多30天的協助

B.建議項目發起人啟動新項目

C.忽視這項投訴，因為項目可交付成果已獲得驗收

D.要求項目干系人的經理強制團隊開始使用已安裝的系統

PMP答案解析：可交付成果獲得驗收后，與當前項目無關。但可以考慮作為一個新項目啟動。

PMP參考答案：B

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