PMP考試試題一：

The project manager works on an information technology (IT) infrastructure project. Since the project team notices issues with network setup and the project plan, they expect dates to be negatively affected. The telecommunications manager asks the project team to identify the causes so the IT steering committee can make decisions.Which tool should the project team use?

A.Ishikawa diagram

B.Control charts

C.Influence diagram

D.Pareto analysis

項(xiàng)目經(jīng)理從事一個(gè)信息技術(shù)（IT）基礎(chǔ)設(shè)施項(xiàng)目。因?yàn)轫?xiàng)目團(tuán)隊(duì)注意到網(wǎng)絡(luò)設(shè)置和項(xiàng)目計(jì)劃存在問(wèn)題，他們預(yù)期日期將會(huì)受到負(fù)面影響。電信經(jīng)理要求項(xiàng)目團(tuán)隊(duì)確定原因，以便IT指導(dǎo)委員可以做出決策。項(xiàng)目團(tuán)隊(duì)?wèi)?yīng)使用哪項(xiàng)工具？

A.石川圖

B.控制圖

C.影響圖

D.帕累托分析

PMP答案解析：確定原因用石川圖。

PMP參考答案：A

PMP考試試題二

A project manager takes over a project that is experiencing resistance from various stakeholders. What should the project manager do first to resolve the issue?

A. Meet with each stakeholder separately to identify their specific concerns

B. Develop a responsibility assignment matrix (RAM) to identify the responsibilities of each stakeholder.

C. Update stakeholder register with revised expectations

D. Meet with all stakeholders to present the project, establish ground rules ensure their involvement, and identify organizational issues.

項(xiàng)目經(jīng)理接管了一個(gè)面對(duì)不同干系人抵抗的項(xiàng)目。若要解決這個(gè)問(wèn)題，項(xiàng)目經(jīng)理應(yīng)該怎么做？

A.與每名干系人單獨(dú)開(kāi)會(huì)，確定他們各自的顧慮

B.制定一份責(zé)任分配矩陣(RAU)，確定每名干系人的責(zé)任

C.更新干系人登記冊(cè)，包含修訂的期望

D.與所有干系人開(kāi)會(huì)介紹項(xiàng)目，制定基本規(guī)則，確保干系人的參與，并識(shí)別組織方面的問(wèn)題

PMP答案解析：調(diào)動(dòng)促進(jìn)干系人的參與。

PMP參考答案：D

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