PMP考試試題一：

A project team must follow a company’s unique documents management processes. Throughout the project, the project manager organizes team meetings to share best practices, identify gaps and shortcomings, and help the team increase productivity.The project manager does which of the following?

A.Perform risk analysis

B.Control quality

C.Perform quality assurance

D.Plan quality management

項目團隊必須遵循公司的獨特文件管理過程。在項目過程中，項目經(jīng)理組織團隊會議分享最佳實踐，識別差距和缺點，并幫助團隊提高生產(chǎn)力。項目經(jīng)理進行的是下列哪一項？

A.實施風險分析

B.控制質(zhì)量

C.實施質(zhì)量保證

D.計劃質(zhì)量管理

PMP答案解析：分享最佳實踐，識別差距和缺點，幫助團隊提高生產(chǎn)力。這是在進行質(zhì)量審計，實施質(zhì)量保證的工具。

PMP參考答案：C

PMP考試試題二

A project was completed one year ago, and the project manager and resources are assigned to another project, The customer emails the chief operations officer claiming that a deliverable is not within the expected quality level and requests a change to this deliverable, Before respondjn8 to the customer, what document should the chief operation officer review first?

A. Requirements management plan

B. Customer acceptance documents

C. Quality inspection report

D. Statement of work

項目已在一年前完工，項目經(jīng)理和資源已分配到另一個項目。客戶向首席運營官發(fā)送電子郵件，聲稱一個可交付成果不符合預期的質(zhì)量級別，并請求對該可交付成果的變更。在答復客戶之前，首席運營官應首先審查什么文件？

A.需求管理計劃

B.客戶驗收文件

C.質(zhì)量檢查報告

D.工作說明書

PMP答案解析：根據(jù)題干項目已在一年前完工，說明已經(jīng)獲得客戶的認可，并已經(jīng)完成收尾了。現(xiàn)在客戶提出疑問，應該先查看當時的驗收文件，找到依據(jù)，看是否真如客戶所說的那樣存在質(zhì)量問題。

PMP參考答案：B

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